Job Description

Key Responsibilities: * Lead and manage the operations team to ensure smooth day-to-day activities * Ensure adherence to regulatory guidelines, compliance standards, and company policies * Handle escalations from clients, merchants, and internal teams * Coordinate with technical, finance, and compliance teams for issue resolution * Conduct team training and performance evaluations * Improve process workflows to enhance efficiency and reduce errors * Ensure high levels of client satisfaction and service delivery

Responsibilities

2–4 years of team handling experience. Hindi & Malayalam mandatory. Strong leadership and team management skills. Analytical and problem-solving skills

Education + Experience

• Qualification Level : Graduation
• Qualification : Not mentioned
• Subject : Not mentioned
• Job Experience : 3 Year