Kaloor
INTERNATIONAL SALES CONSULTANT
Perform quality assurance reviews for Call Centre Operations globally for said Process
should have excellent english communication skills
shift in timing 12am-8am, rotation shift , incentives, night shift allowance
Perform quality assurance reviews for Call Centre Operations globally for said Process Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement Make recommendations to help reduce process variation and eliminate errors Track Business Unit responses for all findings identified from the process reviews Work with Management and develop project plans to address opportunities identified through process reviews Provide management with timely reports documenting observations from reviews Ensure feedback provided to Consultants are clear and concise