- The applicants should have Graduation.
- Educational qualification :
Plus Two,
- Freshers or experienced candidates can apply for this job.
- Skills : should have excellent english communication skills
- Details : shift in timing 12am-8am, rotation shift , incentives, night shift allowance
- Job Role : Perform quality assurance reviews for Call Centre Operations globally for said Process
Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement
Make recommendations to help reduce process variation and eliminate errors
Track Business Unit responses for all findings identified from the process reviews
Work with Management and develop project plans to address opportunities identified through process reviews
Provide management with timely reports documenting observations from reviews
Ensure feedback provided to Consultants are clear and concise
- Gender: Male/Female
- Age: 18 - 25
- Salary Range (Rs): 18000 - 25000
